Telephone Verification

To give Telegroup your permission to switch your default long distance carrier to Isterra,
please dial toll free 877-232-5606 and follow the 7 easy steps below.


TELEPHONE VERIFICATION SCRIPTTELEPHONE VERIFICATION SCRIPT

Thank you for calling the VoiceLog Verification System.

1. Please enter your 4 digit Agent ID Number followed by the # key.
Please enter 23527, then # (even though it is more than 4 digits)

2. Please enter the area code and phone number of your main billing telephone number followed by the # key.
The number you entered is ___-___-____ (your number)
To continue press 1. To correct press 2.

If you have additional numbers you wish to change to Isterra, press 1, otherwise press 9.

3. Isterra Agent, after the tone, please state the customer's order, then the # key.
You can respond to this. Just say "Spectra" then #
Service Rep, please bring the customer back on the line, then you may disconnect.

"Thank you for calling the VoiceLog Verification System.

4. At the tone, please state your name and address.
(If you are signing up your business account, please state your name, company name, and address.) Then press the # key.

Today's date is __/__/__ .
Customer, the next 3 questions are for you.

5. To confirm that you are 18 and are authorized to make changes for these telephone numbers, please say "Yes" at the tone, and press the # key.

6. The services you have ordered are as follows: Spectra
If you agree with this order, say Yes, then press the # key.

7. Finally, please state your full name. Then press the # key.

Thank you for using the VoiceLog Verification system and thank you for using Isterra."."


I look forward to being of service, and hope you enjoy the savings.

George Soutar
Authorized Telegroup Representative #23527
Communications International
703-486-2222
http://CICall.com

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