Connecting InfoView with 8x8’s ViaTV Videophone

The Procedure

1) Call the ViaTV owner on the telephone as you normally would, using the

telephone that is connected to your InfoView.

2) After audio contact is established, both parties must simultaneously begin

the initiation process:

a) You presses the # key on the telephone keypad to bring up the InfoView

on-screen menu.

b) Then you presses the 2 key for the "Call" option.

At the same time that you are doing the above:

a) The ViaTV party is pressing # key on their phone to bring up their menu

bar

b) And then 2 for the "PC" option

c) And then 2 for the "Receive" option.

You will lose audio and hear "fax machine-like sounds" during this initiation

process....don’t hang up. Within 60 seconds, the modems inside both

videophones should "sync up". Both parties will then be able to see each

other on their respective televisions and hear each other through the phone

and TV speaker.

If you choose, you can switch which party receives and which sends video. That

procedure is as follows:

1) Call the ViaTV owner on the telephone as you normally would, using the

telephone that is connected to your InfoView.

2) After audio contact is established, both parties must simultaneously begin

the initiation process:

c) You presses the # key on the telephone keypad to bring up the InfoView

on-screen menu.

d) Then you presses the 3 key for the "Answer" option.

At the same time that you are doing the above:

d) The ViaTV party is pressing # key on their phone to bring up their menu

bar

e) And then 2 for the "PC" option

f) And then 1 for the "Send" option.

You will lose audio and hear "fax machine-like sounds" during this initiation

process....don’t hang up. Within 60 seconds, the modems inside both

videophones should "sync up". Both parties will then be able to see each

other on their respective televisions and hear each other through the phone

and TV speaker.

Operation Tips

1) After powering on your InfoView and before dialing, you should check

your local image on the TV screen and wait about a minute before

calling to ensure your unit is warmed up.

2) It does not matter who called whom, both sides will have to decide

which unit will send video and which videophone will receive and then

follow the procedure above.

3) When connecting between different brands, you will likely not be able

to use all the feature options available if you were connecting between

the same brands.

4) If your connection attempts are failing, be sure to remove any other

devices (answering and fax machines) that may be daisy-chained or

attached to the phone line. PC modems can also effect the connection

even if they are turned off and not in use.

5) Generally, the auto-answer feature will only work when you have the

same brand videophones on both ends of the call.

6) Be patient, it make take a couple of tries to get the different

videophones to complete the "handshake."