Connecting InfoView with 8x8’s ViaTV Videophone
The Procedure
1) Call the ViaTV owner on the telephone as you normally would, using the
telephone that is connected to your InfoView.
2) After audio contact is established, both parties must simultaneously begin
the initiation process:
a) You presses the # key on the telephone keypad to bring up the InfoView
on-screen menu.
b) Then you presses the 2 key for the "Call" option.
At the same time that you are doing the above:
a) The ViaTV party is pressing # key on their phone to bring up their menu
bar
b) And then 2 for the "PC" option
c) And then 2 for the "Receive" option.
You will lose audio and hear "fax machine-like sounds" during this initiation
process....don’t hang up. Within 60 seconds, the modems inside both
videophones should "sync up". Both parties will then be able to see each
other on their respective televisions and hear each other through the phone
and TV speaker.
If you choose, you can switch which party receives and which sends video. That
procedure is as follows:
1) Call the ViaTV owner on the telephone as you normally would, using the
telephone that is connected to your InfoView.
2) After audio contact is established, both parties must simultaneously begin
the initiation process:
c) You presses the # key on the telephone keypad to bring up the InfoView
on-screen menu.
d) Then you presses the 3 key for the "Answer" option.
At the same time that you are doing the above:
d) The ViaTV party is pressing # key on their phone to bring up their menu
bar
e) And then 2 for the "PC" option
f) And then 1 for the "Send" option.
You will lose audio and hear "fax machine-like sounds" during this initiation
process....don’t hang up. Within 60 seconds, the modems inside both
videophones should "sync up". Both parties will then be able to see each
other on their respective televisions and hear each other through the phone
and TV speaker.
Operation Tips
1) After powering on your InfoView and before dialing, you should check
your local image on the TV screen and wait about a minute before
calling to ensure your unit is warmed up.
2) It does not matter who called whom, both sides will have to decide
which unit will send video and which videophone will receive and then
follow the procedure above.
3) When connecting between different brands, you will likely not be able
to use all the feature options available if you were connecting between
the same brands.
4) If your connection attempts are failing, be sure to remove any other
devices (answering and fax machines) that may be daisy-chained or
attached to the phone line. PC modems can also effect the connection
even if they are turned off and not in use.
5) Generally, the auto-answer feature will only work when you have the
same brand videophones on both ends of the call.
6) Be patient, it make take a couple of tries to get the different
videophones to complete the "handshake."